I have a day job. I work for IHG, (Intercontinental Hotels Group.) They are the parent company of Holiday Inn and several other brands. I absolutely love my job. It allows my to do so many things I enjoy. I am a coach, a counselor, a teacher, a leader, a creator, a confidant and a friend. A lot of the time it doesn’t even feel like work. However, I didn’t get to where I was by sitting around and just taking orders for reservations. No. I loved helping people travel. Traveling is a passion of mine, and nearly every phone call I envisioned myself going with them. That is why I booked 60% of my calls and got them the best deals possible. (That isn’t always the lowest rate.) I knocked it out of the park and found that I have a passion for sales. For connecting with people. For the memories I was helping to create. I was a part of their vacation and I absolutely loved that. When I struggled, I had to remind myself to have fun and just do what I love doing, and help people travel to destinations I have loved being at, or am excited to one day be there. The best compliment I ever got from any survey was, “I never knew booking a reservation could be so fun!” I know that lady might forget about me, but she will always remember that moment. Since I had so much drive, ambition and passion I quickly got promoted into manager. Here I don’t only coach more people to help “create great guest experiences,” learn dialogue, think out of the box, and feel valued at their job. I also know that I am making a difference in their personal life on a small level and that is the most rewarding of it all. It creates a memory in their minds. One that probably will stay for a very long time. I am telling this story because it is a big part of who I am. I love making memories.
It reminds me of Maya Angelou’s quote, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” How beautiful, and how true.
We’ve all flipped through picture books, magazines, gone to art galleries, or see one at a store, or online and we are in awe of the beauty. This shows us how powerful a picture can be to capture a moment, a thought or a feeling perfectly. Why? Because it speaks the language of souls. One soul to another. Seeing the world through another’s eyes makes you feel, helps us understand, or even come back into our center and remember what beauty actually is. When a picture is taken, even on a smartphone now, it is usually to inspire others and make them feel something and we share it, letting that person know it spoke to us too. It creates a memory.
I am a “project” person, a “project” mom. These are the little things that creates the biggest memories. I thrive off of knowing that the simplest things make the biggest difference. I want my kids to look back on their life and remember those little things. The little things that make them say, “Do you know what my mom used to do? She would paint with us, or take us on a hike, or film a silly music video with us, or bake and cook with us. My mom loved to dance. She would get us all to dance in the mornings to help wake us up and get us in a good mood for school, or if it was raining, she’d go out and dance with us in that sometimes!” Those are the memories I hope my kids will have etched in their minds.
It goes beyond that for me. It is not just with my kids. If there is a special activity, or project, I can do that most would consider a little “cheesy” to show someone I care about them, I will. The act of kindness is usually not that big. I want to do something that will make them smile. I think to myself, “Anyone can buy a gift, but how can I create a memory?” I get inspired and I just have to go with it; a song, a poem, a book, a painting, gift bags, treats, or even as cheesy as re-writing the words to a song to apologize for an argument, (that may, or may not have been my fault,) and putting on a show for them! (Yes, this has really happened!) It’s all about the little things in life that truly make a difference.
Making memories is such a fulfilling part of my life. I want to do things that mean something for someone, that will make them feel loved, that will warm their heart and speak to their soul. It allows them to have a break from the mundane. It reminds them that not every moment needs to wrapped up into the chaos and “have to’s” in life. I have no expectations of anything in return. The reward of using my talents and creating that feeling and memory for them is far greater than any gift I could receive. I have recently been titled, “A-dork-able!” and there couldn’t be another word that described me when it comes to doing things for others. I am so passionate about this because, honestly, the only things you have to reflect on are those memories. I want to be remembered as a person who was constantly delivering smiles. A person who made a difference in a day. A person who created memories.